![]() ![]() We were totally happy to pay for the upgrade as we made the decision to book a club room in the first place, but we were literally put in the worst room. I couldn’t help feeling though that as the hotel was very quiet (at one stage only 40 people staying at the hotel) why had they given us a really poor room to start with. ![]() The next day we went down to ask how much to upgrade as we were disappointed with the room, and after a bit of tooing and froing we upgraded to a luxury pool view suite in the new building and it was gorgeous, well worth the extra money!. The room was very old, tatty, and had no luxurious feeling about it at all, plus it was very small. We booked a club room and when we were taken to our room, there was a hole in the ceiling with a bucket on the floor outside the room and we had a view of the bins at the side of the hotel. ![]()
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